Insurance · Personal lines · United States

Paid acquisition scaled on verified tracking.

Client name withheld under NDA 01 Digital analytics
The client

A Southern California based agency selling affordable auto insurance, with a large network of retail offices and phone and online quoting. It serves many Spanish-speaking customers and drivers looking for low-cost cover, and it is part of a large national insurance distribution group.

The challenge

The company was scaling paid acquisition across several channels, but conversion tracking was incomplete and inaccurate.

Without a reliable read on returns per channel, the team held back from increasing budgets. Each platform reported conversions differently, so channels could not be compared.

What we did
Conversion trackingTracking QAPaid media measurement

Conversion tracking setup

We set up conversion tracking for Facebook, TikTok and Google Ads around the quote and lead actions that matter to the business. Each conversion was defined once and mapped to every platform.

Event verification

We tested every event to confirm it fired correctly and was attributed to the right channel. Duplicate and missing conversions were found and fixed before budgets moved.

Consistent measurement

We aligned conversion definitions and settings across platforms so results could be compared like for like. The team gained one way of judging channel performance.

Ongoing monitoring

We set up checks to catch tracking breaks as campaigns and pages changed. Measurement stayed sound while spend grew quickly.

What changed
  • The team scaled to a much larger ad budget with sound measurement behind it.
  • Each channel shows its real returns.
  • Tracking went from incomplete to implemented and verified on every channel.
  • Channels are compared like for like.
  • The team moved from holding back spend to scaling with confidence.
Stack
Facebook AdsTikTok AdsGoogle Ads
About this case study

The client’s name and specifics are covered by an NDA that limits what we can publish. We have permission to discuss the work in more detail in private, so ask us on a call.

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